Smile Serenity Update - 25/01/2021

Hi guys,

Firstly, we want to say thank you for everyone's support and patience during this time. Honestly it means a great deal and we hope we can provide you the very best in dental care once we open.  

Start of a new year and we find ourselves still in the midst of the challenges brought by this global pandemic. It is important to stay resilient to overcome the problems presented by COVID-19. We are combating this problem at the practice by installing air purifying systems that can kill the virus and powerful ventilation systems that can change the air quickly between patients. Patient and staff safety are a priority and we will continue to work hard in problem solving these issues.

The Care Quality Commission (CQC), the regulator of dental practices/health care providers, are having delays in carrying out inspections/approvals due to the COVID-19 Pandemic. They haven't given us an exact date for this inspection and this has been frustrating for all, but completely understand with the nature of this pandemic. Once we are given a date, we will have a better idea when we can open our doors and services to everyone so please subscribe to ensure you see the latest updates posted. 

We have found a great practice plan provider and are working closely to ensure that the plan will deliver on providing a range of benefits, such as making dental treatments more affordable and having emergency dental cover abroad. Once the plan is ready, the details will be uploaded to the website so that patients can see the value of becoming a Smile Serenity member.

Please do not hesitate to contact us regarding any questions you may have.

Stay safe and have a lovely day

Yours sincerely

Dr Ashwyn Roy